FAQ


PRODUCT - TECH

Please check the details here in our resources.

Please check the details here in our resources.

Please check the details here in our resources.

Please check the details here in our resources.

You can choose between a one piece driver with 10t (for most BMX style cranks) or a two pieces driver with a 14t sprocket (for most MTB style cranks. In that case you can replace the sprocket for one from 12t to 16t).

We advise you to get a gear ratio (chainring:sprocket) between 2:1 and 2.7:1.

2.7:1 means that the chainring 2.7 times larger than the rear sprocket, or that the rear wheel will make 2.7 rotations for every full rotation of the cranks. With this ratio, the bike will be quite difficult to accelerate but will be easy to maintain a high top speed.

With a ratio closer to 2:1, the bike will accelerate quickly but soon "top out" and you will be spinning hard.

Example for a 2.7:1 ratio: 27/10 or 38/14

Example for a 2:1 ratio: 20/10 or 28/14

Most standards slopestyle MTB gear ratios: 25-24/10 or 32/14

SHIPPING

Our delivery partner is Delivengo.

We offer free worldwide delivery.

Your order will be shipped within 2 working days after your payment is received.

Worldwide delivery time can go from 4 to 10 working days.

We offer free worldwide delivery

You will receive an email including your tracking number when your order is shipped.

Please feel free to send us a message at support@neoride-components.com for any question about delivery.

OTHER QUESTIONS

This website accepts Visa, Mastercard, American Express, and Apple pay.

Our parts are designed in France, and are manufactured in our contract supplier factories in Taiwan.

Products are covered under 1 year standard warranty from time of purchase.

Warranty product will be null and void if:

- The product is damaged physically

- The product is not maintained as our guidelines, if the product is modified.

For any question, you can write to us at contact@neoride-components.com

If you have a promo code, go to checkout and click on "Proceed to payment". Before paying your order, you can enter your promo code and your order details.